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  • Writer's pictureArya EHR

Technology Support for Physicians during the COVID-19 Pandemic

Updated: Apr 24, 2020

To our Fellow Physicians,

The past few weeks have been very challenging for all of us as we navigate self-isolation, remote work environments, virtual connections with our patients and most of all; uncertainty. As physicians ourselves, we understand the unique challenges that medical staff face during these times. We wanted to reach out and let you know about software we have in place to help you and your practice navigate the pandemic.


FREE VIRTUAL CLINIC: See your patients remotely

As you work remotely you might be struggling with accessing your Electronic Medical Records, as well as virtually connecting with your patients. Arya EHR can solve both of these issues for you. Our Virtual Clinic offers quality care to patients even if they can't come into your clinic, including Telehealth Video Connections*. And our platform is cloud-based making it available remotely and on all devices (Mac, PC, Tablet, Desktop). To learn more, please reach out to us at or via the Chat Box on our homepage:

NOTE: During the Pandemic our Virtual Clinic is FREE to all NEW USERS; physicians, residents, fellows and clinicians.


Quick setup and training

We understand that during a health crisis, time is of the essence. Our team is available NOW to help you set up your account and receive training. We can have a virtual clinic running within 24 hours so you can connect with your patients quickly. Our platform is very intuitive and easy to start using with minimal or no training.  Our systematized collection of patient information can be shared across different settings; clinic, hospital or at home.


Safe, Secure, Fast

Arya EHR works with Medstack, a HIPAA compliant, Canadian based database and platform hosting service for medical software. This ensures that patient files are encrypted, securely hosted and geographically located here in Canada. Arya EHR uses their servers for their fast, secure and resilient access speeds. Find out more about our partnership with Medstack here

NOTE: If you are at Fraser Health, Arya has been approved for use and is  aligned with the regions patient care privacy policy.


COVID-19 Temporary BC (MSP) Billing Code Changes

MSP in British Columbia; "has introduced temporary billing changes that allow telehealth fees to be used when the service is rendered over the telephone. These codes help reduce the spread of COVID-19 in British Columbia by keeping people at home and out of doctors’ offices, while still making sure your patients receive care. This includes services for all patients including COVID-19 patients". 


(originally posted on Dr-Bill)


We'll be thinking of you

We wish you, your colleagues, and your patients the best during these challenging times. We are here to support you however we can during this time of uncertainty. Let us help ensure you have the tools and services you need to continue seeing your patients in a remote, fast and secure environment. 

The Arya EHR team

Dr. Richard Vandegriend,

Dr. Sam Gharbi,

Dr. Rich Sztramko 


*Telehealth Video Conference provided by LiveCare. Currently they are offering this service for free during the COVID-19 Pandemic. Terms and timing for this offer can change and are outlined on their website here:


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