Electronic Health Record Usability & Professional Burnout Among Physicians
The founders of Arya EHR are physicians, and they designed Arya with physicians in mind. Relating to their own frustrations and challenges with other EMRs they designed a platform that was easy to use, minimized time requirements and improved efficiency. Knowing that patient face to face interactions are the most important, our founders aimed to reduce burnout that comes from clunk, outdated, slow and expensive EMRs.
In a 2017 Study published by the Mayo Clinic Proceedings, researchers measured physician burnout in relation to Electronic Health Records (EHR / EMR) in the United States.
"The US health care system has undergone rapid computerization during the past decade. The 2009 Health Information Technology for Economic and Clinical Health Act provided $27 billion of federal incentives to encourage the adoption of electronic health records (EHRs) with the intent to improve health care quality, outcomes, and efficiency. These incentives stimulated large-scale adoption of EHRs in the United States, with 96% of nonfederal acute care hospitals and 86% of office-based physicians reporting EHR use by 2015 and 2017, respectively.
During this period of increasing computer use, physician professional dissatisfaction and burnout has also increased. Physicians now spend 1 to 2 hours on EHRs and desk work for every hour spent in direct face-to-face contact with patients, as well as an additional 1 to 2 hours of personal time on EHR-related activities daily outside of office hours. Although time spent with the EHR has been attributed to the clerical burden of current documentation requirements, poor EHR usability has been found to be a contributor to physician dissatisfaction, and many have hypothesized a direct relationship between EHR usability and physician burnout."
The Association Between Perceived Electronic Health Record Usability and Professional Burnout Among US Physicians
Authors: Edward R.Melnick MD, MHS , Liselotte N.Dyrbye MD, MHPE, Christine A. Sinsky MD, Mickey Trockel MD, PhD, Colin P. West MD, PhD, Laurence Nedelec PhD, Michael A. Tutty PhD, Tait Shanafelt MD.
"A, Distribution of electronic health record (EHR) System Usability Scale (SUS) scores across all subsurvey respondents. B, EHR SUS scores by medical specialty. EHR usability was assessed using the System Usability Scale (SUS; range 0-100). SUS scores were normalized to percentile rankings across more than 1300 previous studies from other industries. Burnout was measured using the Maslach Burnout Inventory."
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